Professional Technical Services
SDM Provide customers with professional technical services. Our customer base covers the world and various industries.
Customer’s special requirements pop up all the time featuring being highly unique. On the product level, it could be as small as just a change of screw, or a completely subversive one of existing products; furthermore, it could be a complete solution using magnetic products to handle a special situation.
We have established our own process with the aim of fulfilling these requests. Our technical department oversees the whole R&D process from prototype to batch production. These people have earned their confidence from several successful cases of designing a new product from scratch on their rich knowledge, creative flexibility, and the direction of optimization.
SDM Main Customer
SDM Main Products
All company can just provide good service and extreme enthusiasm before getting the orders. SDM Magnetics can pay much more attention to after-sale service.
- we are concerned with the production schedule for all customers’ order, push it and delivery orders on time or earlier.
- we do our best to provide technical help for any customers, we think for customers on many packing details which customer never thought.
- we inform customers in time for every shipment and follow the shipment for customer until they receive the orders.
- we reply every customer’s e-mail on the day e-mail reached.For special situation, we must let them know ahead.
- For some old customers, we may provide them with better payment terms.
One-Stop Service And Shopping
One-Stop Service of Magnetic Products
This is not our original intention, but we are now quite proud of it and would like to make it known to more especially those who need magnetic products in various types.
The process to find a supplier/suppliers for a new product involves several steps with each of them taking some time: searching, information collecting, narrowing down selections, pricing analysis, sample evaluation, possible improvement, final decision, small-batch trial run, large batches, etc. Imagine you need to carry out such a process to find different suppliers for various products in a given time frame… But this is nothing more than just a starting point if you put into consideration the subsequent work in managing these suppliers.
However, things could be greatly simplified with our help if it is about magnetic products where you just need to face one supplier and they will handle most of the work to keep you out of overwhelming stress. Our confidence in being this one supplier is built on a solid foundation:
a. First, we are capable of designing, producing a wide range of magnetic products especially magnetic assemblies for holding purposes that are combinations of metal and magnet, rubber material and magnet, plastic, and magnet. You may find that the products we can provide are more than several other suppliers put together.
b. Raw magnets, which is one of our major components and we use in millions, are most likely to be the product you are searching for. We have raw magnet companies in our supply chain that we have been working steadily with for years. They would be more than happy to provide full support to you through us. In addition to excellent quality, we enjoy a much favorable price due to our huge consumption volume of the magnet, which enables us to make a price that you will find more competitive than others.
c. Years’ sprawls let us know the magnetic products industry of China much better. It takes much less time for us to choose appropriate candidate suppliers among so many of them. Our knowledge of magnetics enables us to put on effective quality inspection on all the magnetic products.
Permanent magnets and Magnetic assemblies are packed in bulk sizes in most cases, therefore the most frequently used shipping method is ocean shipment that features low freight cost and long shipping time. When the demand is not urgent and quantity is huge, ocean shipping is the right one to choose. To give enough protection to magnetic assemblies for the long journey, we have our own packing standard which we have been using and proved effective. All our packing materials are non-toxic with some of them recyclable. Pallets are fumigated.
From time to time customers need to ship in these magnets & magnetic assemblies by airplane to meet their urgent requirement. Air shipping has special requests about magnetic goods that the outside magnetic field at a certain distance from the package needs to be kept in a range so that it does not exert any influence on meters, navigation systems, devices of the aircraft. We always have an obsession with security and we honor this request in every of our air shipment package.